Dawn Armfield Managing Consultant - North America

  • Learning new things
  • The “work hard, play harder” approach to life
  • Reading, especially historical fiction
  • Travel – especially anywhere in Michigan in the summertime
  • Kind people
  • Very tight or enclosed spaces 😳
  • Extremely repetitive or restrictive work practices where it’s the same every day (the irony of this is not lost on me… 😂)
  • Clutter & disorganization 
  • Standing in long lines
  • Mean people

Summary of relevant experience:

Dawn is an accomplished Operations and Engineering Executive with a proven and enviable track record of delivering superior results. A focused leader with over 30 years of experience, she continuously works to find innovative ways to grow revenue and increase margins. She offers strategic planning abilities, organisational design and development and a pragmatic, hands on approach to her interventions and has a solid background in change management and a forward-thinking mindset.

She works closely with clients and utilises a wide skillset to support change. She has supported clients in Strategic Planning and Execution, Operational Analysis and Organisational Development and works at every level in the organisation to ensure that changes stick. She is well versed in improvement programme design and execution and in applying this to performance improvement and business turnaround.

Dawn holds an MBA in Finance and Operations Management from University of Michigan, a Master of Science in Mechanical Engineering from Purdue University and a Bachelor of Science in Mechanical Engineering, from Tennessee Technological University.

On joining the business it became clear that a new long term strategy was required to steer the business through a turbulent political and economic environment.

We worked with Davie on developing a strategy that both pointed the business on a route that navigated those challenges but also addressed the wider initiatives of our owning group.
We recognised the need for solid building blocks in areas to improve but with a vision flexible enough to take us through a changing environment.
I’m really pleased to say that our business plan is now routed firmly in c2c and supported by our stakeholders as a step change in the operation of the business.

Davies manner is warm and personable, using his vast corporate experience to draw parallels and help focus the planning sessions.

Rob Mullen
Managing Director, Train Operating Company

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