History

Pilgrim was founded in 1996. Since then, we have established ourselves as the partner of choice for many blue-chip organisations, small to medium sized enterprises, and startups.

Over the years we have built a strong reputation for solving problems and achieving success, fast. But fast doesn’t mean that we railroad our clients, or cut corners. Our work in change management is always conducted with sensitivity and integrity, and at the appropriate pace for the individual or the organisation.

When we started out, we were known as being pioneers in lean, kaizen, and operational excellence. In the mid-1990s there were very few consultancies with a ‘trained in Japan’ endorsement, and a lot of our client work was in the introduction of lean, TPM, kaizen or Operational Excellence.

However, as we entered the 21st century, we shifted our approach to embrace other kinds of business challenge: business startups, corporate turnarounds, pre-M&A due diligence support, and strategy development.

As we expanded from the pure ‘lean consultancy’ label, we adapted our consulting model and skill set to more of a problem-solving capability. These ‘problems’ being the reasons clients need help. Here are a few examples that don’t fall into a given ‘Fad label’:

• Return to profit
• Faster cash conversion
• In-sourcing and capacity increase
• Supply Chain restructuring

Our reputation as pragmatic and professional problem solvers is as strong as ever, and we have worked on assignments in 26 countries on 6 continents, doing just that.

Whilst we have always embraced change and stay ahead of the times, we still retain the same core team and business values that we started out with.

As the saying goes: ‘If it ain’t broke…’