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The image of a company is very important. Would you want to work with a consultation company whose office was in shambles? We judge things often by their appearance, especially when seeing something for the first time. If you are an excellent company with a bad image or appearance then you may have loyal clients but new clients will be hard to get.

What does work, however, is the ability to present the company as being professional and experienced. When we walk into an office that is neatly arranged and greatly designed we immediately begin to think positively about the company.

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On joining the business it became clear that a new long term strategy was required to steer the business through a turbulent political and economic environment.
 

We worked with Davie on developing a strategy that both pointed the business on a route that navigated those challenges but also addressed the wider initiatives of our owning group.
 
We recognised the need for solid building blocks in areas to improve but with a vision flexible enough to take us through a changing environment.
 
I’m really pleased to say that our business plan is now routed firmly in c2c and supported by our stakeholders as a step change in the operation of the business.
 

Davies manner is warm and personable, using his vast corporate experience to draw parallels and help focus the planning sessions.
 

Rob Mullen
Managing Director, Train Operating Company

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