At Pilgrim, we don’t guess. We follow a proven system.
The 6E Model™ guides every client engagement — whether you’re in recovery, preparing for exit, or scaling for growth.
We break the journey into six structured phases. Click on the phases below to learn more.
The 6E Model™: Our Framework for Business Transformation
From first conversation to final handover — we follow a proven, adaptable framework.
Our 6E Model provides a structured but flexible roadmap to tackle your business challenges.
Whether you’re looking to turn things around, grow, or prepare for exit, this approach ensures we cover the right ground, at the right pace, in the right way.
Every challenge starts with a conversation. We begin by listening — not just to what’s happening, but to what’s really going on underneath.
We engage with stakeholders to understand the business context, goals, constraints, and appetite for change. This creates early alignment, sets the tone, and ensures we’re solving the right problem.
Whether it’s a meeting with the board, a walk through the shop floor, or a quiet word with the operations lead, we build trust and uncover truth from day one.
Where are we now — and what’s getting in the way?
Our diagnostics dig deep. From financials to frontline, we map what’s working, what’s broken, and what’s missing.
We conduct a forensic, end-to-end review of your business across strategy, operations, finances, people, and performance. This evaluation gives us the facts, not assumptions — enabling objective diagnosis and prioritisation.
It’s not about pointing fingers — it’s about painting a clear picture of the current state so we can start to plan the right journey forward.
Change doesn’t stick unless people are ready.
We coach stakeholders, align organisational structure to support the mission, and build capability in critical areas — including lean operations, productivity tools, and operational excellence.
Change is powered by people — we make sure they’re ready.
Time to act — with pace and purpose.
This is where momentum matters. We help you roll out the change in real time, staying hands-on and close to the action.
Whether it's turnaround, transformation, or value acceleration — this is where the rubber meets the road. We manage delivery with discipline, transparency, and momentum, focusing on outcomes, not activity.
Make the new way the normal way.
We help integrate new systems, processes, and behaviours into the daily rhythm of the business. That means integrating new processes, stabilising systems, and getting your people working confidently with what’s new.
We remove friction and support you in building rhythm and clarity — so the benefits keep flowing long after we’re gone.
Long-term success doesn’t come by accident and change that doesn’t stick is wasted effort.
We help you sustain momentum with the right metrics, reporting structure, and rhythm. The Model delivers not just a plan — but a pathway to results investors and boards can rely on.
We can stay close and offer interim, fractional, or advisory roles to maintain progress and avoid regression — to make sure you stay on course, and your team builds confidence in their own capability.
The 6Es are modular — we can flex and scale depending on what you need. But the outcome is always the same:
A stronger, more valuable business.
We’ll show you how it works — and what you could expect at each step.